Re: Warning! Important to Read if You Have an Audio System..

[Khan Klatt <khan@mediaaccess.com>]

At 8:57 PM -0800 2/10/2000, Sean M. Brereton wrote:
>Well, the unthinkable finally happened. I was at a local mall at 3pm last
>Tu  and while I was in Macys' for 1/2 hour, two black adults (according to
>an eyewitness) smashed my non-drivers front window and stole my entire
>stereo system.  Yes, the alarm was going off and no, nobody even bothered
>to write down their plate number as they took off.  I am writing for two
>important reasons:

I'm wondering if you can get the mall to cover the cost. You might 
write a polite letter explaining to them what happened, what the 
insurance company covered, etc.

You might mention the following in your letter:

a) Perhaps they might increase security, and add the parking areas to 
the patrolled area for security
b) That cameras should have been installed so that the theives could 
have been caught on film.

Keep on them, and keep on responding until you get a satisfactory 
answer. Writing a letter is more impressive than a simple phone call.

If you don't get any action, try writing to your local newspaper, an 
open letter (read the letters policy, sometimes they require you to 
address your letter to the editor) or a letter to the editor about 
your experiences.

Verbage to use would be "reasonable security isn't provided", "lack 
of action to prevent such crimes in the future", and "bloodsucking 
leeches at the mall who refuse to take the profits from your shopping 
dollar to prevent theft and damage to you, their clients by beefing 
up security and installing cameras.".


Other tips to reduce or minimize damages in the future:

a) Use a stock stereo. Criminals don't steal them. I wonder why? :)
b) Keep all your receipts.
c) Take photographs of your equipment, as installed in your car.
d) Write down serial numbers, so that the police can identify 
recovered stolen goods and potentially return it to you when the 
bastards eventually get caught.
e) One word. Kraaco(sp?). Noone ever stole a Kraaco deck.

-K


Khan Klatt                                         khan@mediaaccess.com

-----------------------------------------------------------------------
Media Access Internet Solutions, Inc.		      888.750.0777 tel
http://www.mediaaccess.com			      425.519.3741 fax
-----------------------------------------------------------------------