Re: Vendors and service...

[collinsk@pacbell.net (Kevin Collins)]

On 9/25/97 7:29AM, in message <8625651D.004E2EC0.00@lngate.platinum.com>, 
douglas.carter@platinum.com wrote:

> OPEN YOUR EYES!!  Do you honestly think that your current vendors (which
> you would show no loyalty to anyway, given a $5 undercut by someone else)
> are trying to NOT SELL YOU PARTS??? 

I can't speak for the group, but I AM loyal to ND - I'd buy from them before anybody 
else, unless the price difference were DRASTICALLY out of line (and it wouldn't 
be)....but for $5 or any small amount, yeah, I'd be loyal.

> What do you want a company to tell you when you place an order, "We won't see 
> those 'til '98, do you still want them?"

If that's what they think, then OF COURSE!  I do NOT expect them to blow smoke up my 
ass just to take an order.  If something has been continually delayed, such as the 
Bilsteins, then I expect them to tell me so!  You apparently don't expect this level of 
service?  

> BTW, am I the only one here that thinks taking off your suspension BEFORE
> you have the replacement parts is not real smart?

I gotta agree with you on that one!

- --
Kevin Collins
collinsk@pacbell.net
'97 GTI VR6