Re: Good Dealer Story - con't

["Chris Warren" <tofer@foxinternet.net>]

I live in SEATTLE and maybe I should drive to get THAT kinda service.
TOFER
tofer@foxinternet.net
'97 GT
Euro switch

- ----------
> From: Jeff Newton <newton@pmc-sierra.bc.ca>
> To: gti-vr6@dev.tivoli.com
> Cc: jettaglx@igtc.com
> Subject: Good Dealer Story - con't
> Date: Friday, January 09, 1998 6:08 PM
> 
> 
> Hey folks,
> 
> I wrote a week ago about how well I was treated when bringing
> in my GLX for its first service.  The dealer corrected everything 
> we had a problem with except the circular marks on the windows.
> Before replacing all the glass, they wanted their detailer to 
> try and remove the marks...but alas he was on holidays.   
> 
> Today we brought it back to have the delear's detailer attempt
> to remove the circular marks on the windows.  I tried myself
> with no luck.  We thought while the car was there, I'd pay to have
> the guy buff out a scratch on the driver's door (damn parking lots).
> 
> The detailer informed us, as I suspected, that the circlular marks
> are left over from the fabrication process at the factory.  Normally
> they are removed before delivery to the dealer.  He said it was no
> problem to remove with his bag 'o tricks and we left the car with him.
> 
> We returned about an hour later after running some errands to find our
> car waiting.  The marks had been removed, the scratch buffed out of the
> drivers door and the car washed - not quite the detail job that I do
> but geeez they only had the car for an hour!
> 
> When we asked what the buff job cost, the most excellent service rep 
> Shannon replied "no charge, just mention to people that we have good 
> service"!!!!
> 
> Damn....either I'm extremely lucky or this dealer rocks!!!
> 
> Again, for those in Vancouver BC, try Westminster Volkswagen.  You will
> not be disappointed. 
> 
> Cheers,
> 
> Jeff Newton