Re: Volkswagen sob stories (was)My '97 GLX joke (a long tale)

["Mark Radelow" <rpcprod@hotmail.com>]

If you want we can put up a forum on my site to discuss all this 
stuff...I probably won't do much, but it is a start...Regarding your car 
I don't think all the problems you have had are typical of VW; you got a 
really bad LEMON.  As far as dealer's my dealer has just been great...

Mark

>From: ANDREW_ATWELL@HP-PaloAlto-om20.om.hp.com
>Date: Wed, 30 Jul 97 11:42:40 -0700
>Subject: Volkswagen sob stories (was)My '97 GLX joke (a long tale)
>TO: gti-vr6@dev.tivoli.com, jettaglx@igtc.com, flyins@nwlink.com,
>        greg_springer@trimble.com
>
>Item Subject: cc:Mail Text
>     The attatched details my problems with my Jetta GLX and the run 
ins I 
>     have had with VW.  All the same things apply for me also, I am a 
young 
>     college grad, first car, biggest purchase, treated like shit from 
the 
>     dealers repair departments and VoA doesn't give a shit either.  
You 
>     may recall the survey for the ignition switch probs that went out 
2 
>     weeks ago, that was me, I sent all of your responses to VW with a 
>     letter,and my repair reciepts and what I got back was a "Fuck You" 
>     letter from Volkswagen of America.  Not a big surprise considering 
>     others stories and my past experience.  Now it is time for me to 
>     regroup and find a new angle to get back at VW.
>     andy
>
>.......................................................................
>
>Item Subject: volk5x.rtf 7/30/97 11:39A
>Volkswagen sobstories:
>
>3-28-97*          1995 Jetta GLX delivered Manufactured 7-94
>4-28-97*    Problems: Power Door locks inoperable, Alarm won't arm
>            intermittently, Engine dies at first stop after engine
>            started cold, Rattle in driver's door, Brakes make moaning
>            noise
>
>            Fix: Lock pump/control unit failed modify central locking
>            system, replace power door lock vacuum pump, Alarm hood
>            switch replaced, Preformed basic setting adj., rattle not
>            verified, break noise is normal
>
> 5-10-95*   Problems: Trunk carpet liner loose pin clips missing,
>            intermittent wipers won't adjust, drivers seat heater
>            inoperable
>
>            Fix: Replace missing trunk trim clips, wipers switch
>            defective, bad connection to seat heater relay
>
>9-14-95*    Problem: Grinding noise from steering turning, radio volume
>            knob will not stay on, brake-waring light comes on
>            
>            Fix: horn button spiral replaced, new radio knob, brake
>                        fluid low, fill
>            
>10-3-95*    Problem: scraping squeaking noise at steering column when
>            turning, dashboard fog light indicator light intermittent
>
>            Fix: Replace air bag spiral spring assembly, light switch
>            defective replaced
>
>1-08-96*    Problem: brakes are noisy when backing, steering wheel has 
*
>            inch of play
>
>            Fix: brake noise cannot be verified at this time, steering
>            shaft is loose form shaft to rack and pinion shaft R&R.
>
>1-10-96*    Problem: car pulls to the right since tire rotation,
>            intermittent wipers won't adjust
>
>            Fix: tires rotated back, replace windshield wiper interval
>            relay
>
>6-07-96*     Problem: engine runs hot, don't hear cooling fan come on,
>            transmition hard to shift into 1st and 2nd
>
>            Fix: TJ radiator cooling fan recall, shifting checked 
cannot
>      verify at this time
>
>8-08-96*    Problem: Climate control fan switch doesn't work at setting
>            #1, Rough engine idle
>
>            Fix: Fault fan switch replaced, rough idle cannot be
>            verified at this time
>
>11-26-96*   Problem: Water leaking into passenger compartment from moon
>            roof
>
>            Fix: replaced seal and moon roof shade
>
>12-28-96*   Problem: Air conditioning not blowing cold air, rough 
engine
>            idle, grind between 1st and 2nd shifting
>
>            Fix: A/C leaked coolant tighten shrade valve add coolant,
>            transmition needs work
>
>12-30-96*   Problem: rough shifting, rough idle, motor oil leak
>
>            Fix: rebuild transmition replace 1st, 2nd synchros 2nd gear
>            all seals etc., replace ignition wires, reseal engine oil
>            cooler.
>
>2-7-97*     Problem: rough engine idle, MPG drop
>
>            Fix: checked error codes none, could not duplicate
>
>2-18-97*    Problem: engine idles rough
>
>            Fix: B+ harness failed, replaced, replace alternator 
harness
>
>2-25-97*    Problem: engine idles rough, clutch makes moaning noise
>            under load
>
>            Fix: reset basic engine settings, could not duplicate 
clutch
>            noise
>
>3-19-97*    Problem: rough idle, headlights dim when brakes are pressed
>            or turn signals used, would not start, clutch noise, moon
>            roof rattle
>
>            Fix: could not verify at this time
>
>3-21-97*    Problem: rough engine idle, same symptoms as above
>
>            Fix: Checked and replaced B+ connector to battery no 
further
>            problems
>
>7-09-97*    Problem: ignition switch is not starting car
>
>            Fix: replace electric portion of ignition switch, replace
>            housing and key section
>
>7-14-97*    Sent letter to VoA in regards to paying for replacement
>            ignition switch, including above repair receipts, and
>            internet correspondence in regards to others having the 
same
>            failure.  Letter was sent to the President of VoA, Customer
>            Care, Product Compliance, the BBB, and KCBS call for 
action.
>7-28-97*    received "Tuff Shit" letter from VoA.  
>
>
>.......................................................................
>
>Item Subject: cc:Mail Text


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