Re: Clutch moaning sound

[Arturo Vega <lmcarve@LMC.Ericsson.SE>]

This is an interesting point. I had the same complaints when I had my VR6
in Mexico. I even asked to talk directly to the guy that was going to be 
assigned to my car rather thant talking to one guy receiving the car, and
then writing some notes for later inspection. If you do it like that, the
guy that actually tries to fix your car will interpret it in many different
ways and perhaps will not be able to figure out how to reproduce it.

My advice is, ask to talk to the guy who will be in charge, take him for
a ride, you know how to reproduce the failure, do it and make him learn
how to do it.... although, you know the Murphy's laws 'if something can
fail, it will', I just would add 'Yes, but not when you try to show it to
the dealer!'....

And this is not exclusive for VW...

> 
> Andrew wrote:
> 
> >     intermitant, I took it to the dealer and got the ever popular "unable 
> >     to reproduce at this time"
> 
> This is really funny/sad - since the above line seems to be a favorite for
> services nationwide.
> 
> Here's a sad service example: I reported that brake (fluid) light came on
> during hard cornering (on an interstate ramp) and I also had problems with
> alignment.
> 
> Dealer wrote "unable to reproduce at this time" for both items.
> They claimed that the car was test driven around town and on the interstate.
> Checking the odometer showed that car was driven for 0 miles.
> They said: "Oh, it must have been some misunderstanding".
>