RE: Scammed by dealership??

[Marc Gallagher <mgallagher@Langan.com>]

Yeah you got screwed.  Most people on the list would have told you it was a
coil pack so the dealer really f'd you.  But good luck trying to get your
money back.  I would try the BBB if the dealer gives you a hard time.  I
think some have also had luck going to VW Germany (NOT VWoA) and bitching.
 
Next time try posting your problem BEFORE going to the dealer!  Not much
consolation I know.
 
Marc 
97'  GLX - Red/Black 

-----Original Message-----
From: Patrick Pak [mailto:d_stick2@hotmail.com]
Sent: 03 February, 2001 1:11 AM
To: jettaglx@igtc.com
Subject: Scammed by dealership??


Hey listers,
    Check out my situation and see if it makes any sense. A couple months
ago, my check engine light came on and the car was running rough like it was
lagging. I took it to the dealership where i got my car from and they tell
me that I need an engine flush because deposits in the engine can cause the
car to run roughly. Now I don't know anything about cars and i can't be
without it, so i told them to go ahead with it. The thing is, it would cost
about $530. About 2 days later, the check engine light came back on so i
went back and b*tched at them about it so they checked the car for free. The
guy tells me, it MIGHT be something with the sparkplug wires and that they
reset the light and if it happens again to bring it back. In a span of 2
months the engine light would flash and then turn off. I didn't think that
it was too serious of a problem and i need my car so I thought i'd wait
until the light came on and stayed on. Which it did about 2 weeks ago, so I
took it to another dealership and they said it was a coilpack problem. So
they fixed it and the car's been running perfectly ever since. 
    I told the guy at the second dealership about what happened with the
first dealership so he asked to see my invoice. He looked at it and said
that they got the same misfire codes and that he didn't understand why they
did an engine flush. So he printed out the misfire codes that he got and
told me to talk to the people at the first dealership. The weird thing is, I
looked at the invoice from the engine flush and the only thing i can see
about misfire codes is that they found a total of 11. What should I do, i'm
defimitely planning on going to the first dealership and talking to them
about it, but I don't know how strong my case is and i'm confused about the
misfire codes. Arrghhh, damn stealerships. Can anybody help me out here??
I'd appreciate it.
 
-Patrick