RE: WarrantyGold

["Ng, Kevin (NationsCredit)" <kevin.ng@nationscredit.com>]

This is very interesting. I really don't think there are any reputable
aftermarket warranty companies out there after my experience today. I
dropped my car off this morning to have a camshaft position sensor replaced
($120 part), and asked them to call the warranty company for approval. A few
hours later, the service dept calls me a tells me they can't get in touch
with the warranty company (left multiple voice mails, no return calls). They
finally call the underwriting company, and find out that the warranty
company has nothing to do with their business--the whole thing was
apparently some sort of scam. I don't know the details, and I am too pissed
to remember exactly what the service dept told me over the phone, but I
intend to find out and get my money back, going to court if necessary. This
is now the third time I've been fucked doing business over the phone; I
could've had a nice SC by now with all the money I've lost dealing with this
shit! I guess it's a good thing the part being replaced wasn't an alternator
or some other $$$ part. I'll post details as soon as I get the low-down on
this embarrassing situation.

Oh, in case you're wondering, I bought the bumper to bumper extended
warranty from GLS Auto Warranty Corp (http://www.autoextendwarranty.com).
They proudly display a BBB logo on the front page. Hmm, I wonder...

I mean no disrespect to WarrantyGold with this post. Caveat Emptor.

Kevin Ng
97 Jetta GLX Windsor Blue


> -----Original Message-----
> From:	John Kiekhaefer [SMTP:jonnk@execpc.com]
> Sent:	Tuesday, March 30, 1999 3:13 PM
> To:	jettaglx@igtc.com
> Subject:	Re: WarrantyGold
> 
> Called the Attorney General and they could not trace it down without alot
> of
> digging.  Must be something pretty serious to run them out of the whole
> state.
> Wisconsin is currently working on ousting Publishers Clearing House.
> 
> John Kiekhaefer
> 
> Squier, Craig wrote:
> 
> > Simple,
> > Call the Atty. General's office there and see what the filed complaints
> were
> > for...
> > They can usually tell you over the phone.
> > I suspect it is the standard deal with warranty services:
> > -Didn't pay full claim amounts,
> > -Didn't pay on time
> > -Waffled on what was covered and what wasn't
> > etc etc
> >
> > Never had problems with our Masterguard warranty, but I don't think that
> one
> > is offered anymore...
> >
> > HtH
> > -Cab
> >
> > > ----------
> > > From:         John Kiekhaefer[SMTP:jonnk@execpc.com]
> > > Reply To:     jettaglx@igtc.com
> > > Sent:         Tuesday, March 30, 1999 11:17 AM
> > > To:   jettaglx@igtc.com
> > > Subject:      WarrantyGold
> > >
> > > Just a follow-up message:  I tried to buy a contract from WarrantyGold
> > > today
> > > and they told me they could not sell to anyone in Wisconsin because
> the
> > > State
> > > Attorney General has forbid them from doing business here any more.
> Have
> > > not
> > > been able to run down the exact reason.
> > >
> > > John Kiekhaefer
> > >
> > > Peter Loron wrote:
> > >
> > > > On Fri, 26 Mar 1999, John Kiekhaefer wrote:
> > > >
> > > > > Anyone have any experience with WarrantyGold?  Have you had any
> claims
> > > > > and have they covered?  Has the dealer accepted use of the
> contract?
> > > > > Were drive train issues covered by the VW warranty or the extended
> > > > > service contract?
> > > > >
> > > > > John Kiekhaefer
> > > >
> > > > I'have WarrantyGold coverage for my 97. They have covered 2 claims
> (rear
> > > > wheel bearings and the sunroof motor) with no hassles. I have not
> had
> > > > any drivetrain issues, so I have not run into that decision process,
> > > > although I suspect that the WG contract says that their coverage
> only
> > > > kicks in if the factory warranty doesn't cover the repair.
> > > >
> > > > Peter Loron
> > > peterl@cnw.com
> > > >
> > >
> --------------------------------------------------------------------------
> > > -
> > > > Before the invention of eruptions, lava had to be carried down the
> > > mountain
> > > > by hand and thrown on the sleeping villagers. This took a lot of
> time.
> > >