Re:COINCIDENCE, OR INCIDENCE? WAS: Re: VW Service strikes again!

["John Darwak" <jpdarwak@flash.net>]

FWIW, the company that handles most VW cust service/dealer issues (Visual 
Services Inc. or VSI) is located near Auburn Hills, MI not too far from the
DC headquarters. Nobodys offices are flooded-just the opposite. A crew
nearby drilled into a main water line...

How do I know all this? I used to work for VSI.

--
John Darwak
'97 GLX Sequoia/Biber Beige
AC ok for now...

snip
>
>> I spent two hours there to get an oil change!  So I grab the phone to
>>call VW Customer Relations and tell them that they have a bunch of
>>incompetent schmucks working at Land VW in Durham and guess what?  They're
>>closed!  The message said due to a water main break they are closed and to
>>please try back tomorrow!  I love my car, but I'm starting to get fed-up
>>with the service I've been getting.
>
> Check out the following news article...
>
> <http://news.excite.com/news/r/990609/11/business-daimlerchrysler-water>
>
> It's basically about the fact that a water main broke, and that
> Daimler/Benz/Chrysler was closed because of the water main break.
>
> Does this mean that VW and Chrysler use the same "customer service
> answering system"? Does it mean that VW & Chrysler are doing something
> together? Does it mean that they share an office building? Or an office
> complex? Or is this completely unrelated, and just a weird coincidence?
>
> Tough luck about the morons in the service department, but you can't go
> blaming VW if their whole office is flooded. I mean how do you plan for
> that? Build an ark?
>
> - -Khan