Something to think about.

[deecee@exit109.com]

Whenever you bring you car in for repairs VW or Independent shop are you
asked to sign the work order before any repairs are done?

The reason I post this question is because of what happened at my
dealership a few weeks ago. A customer left off his 96 GTI for service. The
Service Advisor was out road testing the car when she was hit broad side at
a traffic light. There have been conflicting reports as to who had the
green light. A witness behind her said they had the green and a witness for
the other driver said they had the green.

Anyway heres the predicament. The GTI was totaled and the lease expired 4
days after the accident. The customer sates that the Service advisor didn't
have permission to road test the car. I had heard a rumor that she was
coming back after cashing her paycheck. The insurance company for the
dealership wants her insurance to cover the accident.

The last I heard was she was trying to file a workmens compensation claim
because she was hurt on the job. 

The understanding I have of the signature on the work order is to allow
your car to be test driven by dealership personnel.

Who would be considered personnel? What would be considered a qualifying
road test?

I just posted this so every one would be a wear of what they are giving up
when they sign the work order.

Don

ps The other signature is you waiver of not  receiving a written estimate
for work to be done. At least  this applies in NJ