RE: Can't win on Tire Care

[363 EMXS/MAV13 <363EMXS.MAV13@PSAB.AF.MIL>]

since I'm in the military I have to have attention to detail, I wish I could
just throw out some bolts that belong to a jet, they just don't care because
its not theirs, most likely they all hate their jobs, I wish they would take
more care with are stuff, its not cheap to repair our vehicles. 

-----Original Message-----
From: Marc Gallagher [mailto:mgallagher@Langan.com]
Sent: Thursday, November 15, 2001 7:38 PM
To: 'jettaglx@igtc.com'
Subject: RE: Can't win on Tire Care


or just tell the tire shop to hand loosen and tighten the locking bolt.  I
think most tire shops are idiots.  got my tires at a local shop and one
wheel slipped off the mounting machine, gouging the interior and exterior of
the rim.  I see it and tell the shop manager who says, of course "it was
like that".  I then ask to talk to the tech and he says "yeah it slipped of
the mounting deck".  So they paid for the repair.  then I go to another shop
for an alignment and they throw out the plastic covers to the bolts!  Just
threw them out.  I asked why and they said, "we didn't think they were
important".  So I bought a new set (like $40 or something) and they
reimbursed me.  I am sure they are glad I do not do my job with the same
attention to detail!

m-
97 glx-z

> -----Original Message-----
> From:	Benjamin Piecuch [SMTP:bpiecuch@hotmail.com]
> Sent:	Thursday, November 15, 2001 11:28 AM
> To:	jettaglx@igtc.com
> Subject:	Re: Can't win on Tire Care
> 
> After getting my new Toyo's at Town Fair Tire (CT and MA) they broke the 
> locking bolt key.  Since it was a saturday, they had to call the local VW 
> dealer, open the parts department and purchase 4 new wheel bolts.  
> Surprisingly, TFT actually told me about the mishap and I waited
> patiently.  
> In the mean time, one of the "techs" came up to me, handed me the keys,
> and 
> said my car is ready.  I walked out, noticed the missing wheel bolts, and 
> promptly told the manager that his employees are idiots.  All in all, it 
> took an extra hour to get the wheels on.  I won't even go into how they 
> couldn't align the car after 3 attempts.  The steering wheel is still off
> by 
> 15 degrees.
> 
> Does anyone know if the dealers are any better?
> Lessons learned, get rid of the wheel locks before you run into any 
> problems.
> 
> BEN