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Dealer BS



My clutch pedal started clicking when engaging or releasing the the clutch. I took it to the dealer to be repaired and at the same time my 10,000 mile service. ie: oil change and rotate the tires.
 
When I picked up my car, I asked about the tire rotation. The service writer told me they measured the tread depth, front and rear and they were equal. "The tires did not need rotating." I always thought tire rotation was done at 5000 mile intervals. (I think they are full of shit)
 
When I depressed the clutch pedal, it felt like a wet sponge! I immediately returned to tell this to the service writer and was told this was normal. I said "come with me to any new Jetta on your lot and I will show you it is not normal. She said "you need to talk to the VW tech. I'm sorry but he want home. You can leave the car over the weekend or return Monday. I took the car home. While driving home, the clutch pedal made a hell of a noise and the clutch felt worse. Upon removing the plastic wire covers and looking for the clutch overcenter spring, it fell out onto the floor mat! I read the install procedure in the Bentley manual, but it didn't help much.
Does anyone know of an easier way to reinstall the clutch overcenter spring?
 
I will rotate my own tires, change my own oil and install the clutch overcenter spring.
 
The moral of this story is "If you want it done right the first time, do it yourself."
 

Dave Fournier
mailto:davidf@teleport.com
 
"The world is full of Professional Amateurs!"