Re: ABS warning light!! -Reply -Reply

[deecee@exit109.com]

At 08:19 AM 8/26/97 -0500, you wrote:
>>>> <deecee@exit109.com> 08/25/97 08:50pm >>>
>
>>>make sure that the
>>>incident was documented BEFORE your warranty expires.  If the same
>>>problem reoccurs later, VW should be responsible to fix it 
>
>>generate a paper trail. However if the problem doesn't replicate it self
>>within a normal period of time or miles when the car is out of warranty
>>than the chances of VWOA participating is low. 
>
>Don, thanks for your input.
>I am not sure if different services and dealerships have different policies
>when dealing with these situations.  What I wrote was based on
>information I got from VW Service Manager in Chattanooga, Service rep
>from Nashville and, most importantly, VWofA's technical representative
>for South-East (based in Atlanta).
>
>Here's an example of a problem, which, if reoccurs, should be fixed by
>VWofA.  Power locks on my car worked hmmm... randomly...  last
>winter.  Apparently, when it gets cold, my GLX does not like to be
>unlocked.  Quite an annoying problem, I might add, when you try to tank
>up your car (especially if the trunk is STUFFED with skiing equipment, so
>manual release lever is even less accessible).
>
>Anyway, during first two visits to service they gave me a "could not
>reproduce" story.  They also tried to convince me that I do not know how
>to use keyless entry and/oroperate power locks.  Whatever.
>
>The third visit was a "full success".  Power locks would not work, no
>matter what the manager or mechanics would try.  They took the car in,
>but could not find out what was wrong with the system.  They just told
>me to come again when it fails completely.
>
>Next visit, same story.
>
>So, it has never been fixed,  but it has not really been cold since.  I am
>expecting problems with power locks this winter.  I am also expecting
>VW to pay for the repair, whenever they diagnose it.
>
>>Better check you >Warranty
>>booklet for the items covered under the 10 year 100,000 you might be in
>>for a shock. The same goes for the Emission Control Warranty. VW has
>>been changing and deleting alot of componets that use to be covered. I
>>guess because the FEDS have changed the standards.
>
>I could check my booklet, but 
>1.)  considering my low interest and poor understanding of internal
>combustion engines, transmissions, emission control systems and other
>components that make up my fine car, it would be rather pointless
>2.)  in shock when compared to what?  I have no idea what the
>warranty was one or two years ago!  Even if I knew, it would not make
>any difference.  I'll have to live with it and trust my honest VW service
>reps :-)
>
>I just enjoy the car and hope it will run as great as it has been for the
last
>31,000 miles.
>
>Vojin
>
>Vojin, All VW dealers use the same Warranty Policy Guidebook Revision
3/97. Your car has remote locks? We have had problems with the early style
lock brains. 

Don